Participatory approach created a happy neighbourhood


Bonava is one of the leading residential building developers in Northern Europe. Until 2016, it was part of the NCC, but is now an independent company.

Bonava’s customer promise: “For us, a home is much more than a house in which to live” was the key starting point for designing the Bonava premises. With our participatory design approach, we created premises that communicate the desired brand image and support the appropriate model for work and customer service.

The new premises include a sales office in which customers are welcomed to dream of their new home. The design of the sales office was based on the idea of energetic, vibrant and sympathetic neighbourhoods. The space supports cooperation between Bonava and its customers and their shared journey towards a new home.

The sales office space is also excellent for organising themed evenings and customer events.


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